POLICIES
Thank you for visiting The Everyday Occasion! We pride ourselves on offering unique and high quality embroidered and appliqued linens and gifts for home and baby.
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MONOGRAM ORDERING INFORMATION
Please contact us before ordering if you have any questions about your monogram, font choice or thread color choice.
When ordering, please be sure to include the following information:
1. FULL NAME(S) (for individual: first name, middle name, last name) (for couple: woman's name, man's name, last name) to be monogrammed. We will arrange the monogram in the proper order using this information. If there are any other names you want to be included (for example, double name, two middle names, hyphenated last name, etc.) or a certain way you expect the monogram to be arranged, please include this information.
2. Font Choice. Font choices are found in each individual product listing.
3. Thread color choice and placement of colors within font. Thread color choices are found here.
4. Monogram placement (if applicable).
If there are questions about your monogram, font or thread color information, we may contact you via email to discuss your order. If we do not receive a response within 72 hours we reserve the right to cancel your order due to our inability to complete the order.
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THREAD COLORS
Please be aware that computer screens and colors can differ and this may affect the depiction of the thread colors in the charts provided. The Everyday Occasion does not accept returns of monogrammed items therefore we recommend purchasing thread samples to ensure you are satisfied with the thread color chosen. Thread samples can be purchased here.
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RETURN POLICY​
Due to the custom nature of our products, all sales are final on monogrammed items. Please follow all instructions when entering your monogram information in order to ensure the lettering and placement of your monogram and thread colors are correct. We cannot be responsible for any errors if complete and correct information is not provided. However, please contact us if there are any problems.
If for a particular reason a return is approved, the customer is responsible for the return shipping costs. The item must be returned in the condition it was sent to the customer or it will not be accepted for return, exchange or refund. You may cancel your order up to 12 hours after it has been placed.
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SHIPPING
Shipping times vary per item. Please check the item description for an approximate shipping time. Large or custom orders will require additional time. We do not offer rush options or expedited shipping upgrades at this time. Once an item has been shipped we are not responsible for any delays or errors on the part of the shipping carrier.
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MONOGRAM ETIQUETTE
These are suggestions as to how to arrange your monogram. They are NOT rules! There are many creative ways to arrange a monogram that makes it look beautiful. It all depends upon your style and how formal you would like your monogram.
For an Individual:
Traditional Monogram - The first name letter is followed by the last name letter, and then the middle name letter. The last name letter is larger than the side letters.
Same Size Monogram - The first name letter is followed by the middle and last name letters. All letters are the same size.
Two Letter Monogram - The individual's first name letter is followed by the last name letter. Both letters are the same size.
Multiple Middle Names - The first name letter is followed by the middle name and then the last name letters. All letters are the same size.
Hyphenated Last Name - The first name letter is followed by the two last name letters, then the middle name letter. The two last name letters are larger than the side letters.
For a Married Couple:
Traditional Monogram - Woman's first name letter, followed by shared last name letter and then man's first name letter. The shared last name letter is larger than the side letters.
Couple Keeping their Individual Last Names - The woman's first name letter is followed by the letter of her last name, then the man's last name letter is followed by the man's first name letter. The two last name letters are larger than the side letters.
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